Tips To Have More Feedback At Your Restaurant

One of the great parts about operating your own restaurant is you don’t need to wait for quite a long time to know how well you are doing your job. Your restaurant almost everyday goes through judgments – thanks to your customers. Today feedback is shared everywhere – online written, and in person. With this type of openness, you can expect an exquisite array of comments right from your customers – both good and bad.

Here are6 tips to receive more reviews and feedback at your establishment, whether it’s a boutique hotel, casual bistro, or a luxury 5-star resort.

Make Writing a Feedback as Easy as you can

Be proactive in motivating customers to leave feedback. Follow-up email links, comment forums, and guest surveys are subtle and direct ways – make it as painless and as easy for clients as possible. Only then you can get the best restaurant reviews. 

Be Present on Manifold Review Websites

Harness social analytics that offers insight into the least/most used review sources at your restaurant, to encourage more feedback on the websites where you would prefer to attain a deep presence.

Be Sincere

Want to get more reviews? That’s okay – tell your guests. Now we all live in the era of social media – they would get it.

Understand the Demographics

Does your restaurant attract older or younger customers? Possibly you have a huge percentage of Indian, Chinese, Mexican or Italian travelers. Understanding the preference and demographics of your guests will not only allow you t offer a more tailor-made service but would also allow your restaurant to direct feedback requests to the right websites.

Don’t Overlook Negative Feedback

Negative feedback holds the potential to tarnish your online repute if left unmonitored. So, it is important to respond back to negative reviews as well.

Transform Reviewer into your Brand Ambassador

The happiest client would rave about your service. So, you should reward their faithfulness by thanking them.
These are a few things that will keep you more focused on what you need to be done to place your restaurant on top of your customer’s minds. But if you are a foodie and not a restaurant owner and want to try out a better place for dinner, then explore the popular blog sites and get reviews.

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